Introduction
Clean Runner is committed to protecting the privacy of its customers and website users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By using our services and accessing our website, you consent to the practices described in this Privacy Policy.
Information We Collect
1. Personal Information: We may collect personal information, such as your name, contact information, email address, and payment details when you use our services, place orders, or communicate with us.
2. Usage Data: We collect information about your interaction with our website and services, including your IP address, browser type, device information, and pages visited. This helps us improve our website and services.
3. Location Information: With your consent, we may collect information about your location to provide location-based services, such as determining service availability in your area.
How We Use Your Information
1. Service Delivery: We use your personal information to provide the cleaning services you request, including scheduling, payment processing, and communication regarding your service.
2. Customer Support: We use your information to respond to your inquiries, requests, and provide customer support.
3. Marketing and Promotions: With your consent, we may use your contact information to send promotional offers, updates, and newsletters. You can opt out of these communications at any time.
4. Improving Our Services: We analyze usage data to enhance our website, services, and user experience.
Information Sharing
Clean Runner does not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in delivering our services. These service providers are obligated to protect your information.
Legal Requirements
We may disclose your information if required by law, court order, or to protect our rights, property, or safety.
Data Security
We take reasonable measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is entirely secure.
Your Choices
You can update your personal information and communication preferences by logging into your account or contacting us. You may opt out of receiving promotional emails at any time by following the instructions in the email.
Push Notifications
If you have installed our mobile application, we may send you push notifications to provide updates and relevant information. You can manage your push notification preferences in your device settings.
Children’s Privacy
Clean Runner does not knowingly collect or solicit personal information from individuals under the age of 18. If you believe that we may have collected information from a minor, please contact us.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on our website.
Contact Us
If you have questions or concerns about our Privacy Policy or practices, please contact us at:
Acceptance of Privacy Policy
By using our website and services, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our website or services.